1. Acceptance of Terms

By accessing or using the services provided by Cortexia, a brand operated securely by Cortexia Labs, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Description of Service

Cortexia provides AI-driven customer engagement tools and automated lead management workflows designed to integrate into existing CRM infrastructures.

3. Compliance & Legal Standing

Cortexia fundamentally operates under the legal framework of Cortexia Labs. All service operations, data processing, and billing strictly adhere to local and inter-regional compliance laws regarding digital business software providers.

4. User Responsibilities

You agree to use our automated workflows responsibly. Any misuse of the engagement platform to violate consumer rights or spam telecommunications lines will result in immediate termination of the SaaS agreement.

5. Service Uptime

We guarantee a 99.99% uptime SLA for all AI automation workflows. However, we are not liable for transient network disruptions caused by third-party integrations.